IT Support Services in Auckland for the Modern Workplace

100% Kiwi owned Auckland based IT helpdesk support. We use the latest technologies to enhance your performace and security and keep things running quickly and smoothly.

IT Support for small, medium and large businesses working both remotely or in the office

If you’re the CEO or manager of a company, you’re no stranger to IT issues. Your top priority is to resolve these issues as quickly as possible, but being mindful of how they impact your employees is equally as important.

 

Happy Employees = Increased Efficiency

You need an Auckland IT support provider who can keep your employees cool, calm, and collected, while resolving all their IT issues in as little time as possible.

 

IT Support Business Staff
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Why choose our business IT support services?

IT Helpdesk

No wait times

We answer almost all calls immediately!

Remote Support

Unlimited remote and on-site support

From our expert Auckland based helpdesk

IT Management

Management of all IT services

We look after everything from servers, cloud services, phone systems and mobiles.

Documentation

We document everything

Our technicians are constantly documenting everything to make support fast and easy for everyone!

High Quality

Consistently high quality

We have over 3 years of consistently high quality customer reviews

Fast remote support

Fast response times coupled with a friendly IT service desk

 

Technology aside, your employees form the backbone of your business. This means that keeping them happy, while offering them immediate solutions to IT problems, is the best way to enhance your operations and keep things running smoothly.

Benefits of our IT services

Preventative maintenance

Preventative maintenance

We monitor the health of your devices to prevent issues before they arise

Backups and recovery

Backups and Recovery

We ensure you are backed up and protected. These are checked daily and tested monthly

Office365

Office365 and GSuite

We are experts in all things Office365 and GSuite and will use these tools to modernise your business

The Goldilocks of IT Support

Big enough for any business, small enough to keep it personal

Where most big-name IT helpdesks take a get-in get-out approach, we see the power in being personable and professional. We’ll resolve your IT issues while gently helping your employees on what they can do to prevent problems from reocurring.

Your Personal IT helpdesk partner

Technology aside, your employees form the backbone of your business. This means that keeping them happy, while offering them immediate solutions to IT problems, is the best way to enhance your operations and keep things running smoothly.

At FortifyIT, we believe that IT support should come with exceptional customer service

Remote & On-Site Support

While some of your IT issues can easily be resolved over the phone, others may require an inperson meetup. Whatever your case may be, our friendly and experienced IT technicians are ready and available to get you back on track.

Enabling employees to forget their IT issues

So that they can focus on their work

Issues surrounding your company’s IT may currently be having an impact on workflow. This means that a
lack of internal security measures, working with outdated software and equipment, and their current technology integrations might be detracting from your employees doing their job effectively.

That’s why, as your Auckland IT support provider, we take a caring approach – offering understanding alongside our comprehensive service – to keep everyone calm and committed to doing their jobs, while we modernise your workflow.

Customer Service

IT Helpdesk Performance

Average seconds response time

%

Customer satisfaction

Resolve Your IT Issues as Soon as Possible

Get in Touch Today to Start the Process

If you aren’t completely happy with your IT systems or provider, then reach out now. Once on-board, you get constant checks and maintenance as part of our IT support services, to guarantee minimal downtime and maximum
efficiency.

We would love to hear from you!

Our expert consultants look forward to dicussing your business and requirements!

 

Call us: 09 283 0355

Complete the contact form